Home > General, Monday Minute > Monday Minute: Can I email Fresh Direct about this?

Monday Minute: Can I email Fresh Direct about this?

256px-Grocery_bag_of_healthy_foods

One of the things I love about Fresh Direct is their awesome customer service. Bad produce? Smushed bread? Broken eggs? All it takes is a quick email to customer service and within minutes you receive an earnest reply with an apology and a credit for the unacceptable items. The groceries are delivered in cardboard boxes, and I often leave putting away the produce for last since I just line it along the counter anyway. Well apparently I forgot an entire box of fruit this afternoon. My mistake. Upon opening it, I found this. 

Top left, Adam. Bottom left, Margaret. Bottom right, James.

Top left, Adam. Bottom left, Margaret. Bottom right, James.

Think I can get store credit for these obviously damaged goods?

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