Home > Community, Education, Resources, Special Needs News > DOE Launches Special Education Family Office Hours and P311 Hotline

DOE Launches Special Education Family Office Hours and P311 Hotline

Thanks to Anne for sharing!

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The Department of Education’s Division of Students with Disabilities and English Language Learners is committed to supporting all families during the citywide expansion of the special education reform initiative.

To this end, it is with great enthusiasm that I am pleased to announce the launch of the Special Education Family Office Hours and a P311 hotline. These additional resources for families were conceived in partnership with City Council Speaker Christine C. Quinn and Education Committee Chair Robert Jackson.

Beginning August 1, 2012, families that need assistance can call a dedicated hotline for special education support at (718) 935-2007. In addition, families can always contact P311.

Family office hours will be held in nine sites across the five boroughs with day, evening, and weekend hours beginning July 31, 2012. During office hours, a special education specialist will be available for meetings with individual families to help resolve their questions about the special education reform and work to reach solutions to support their child. The complete schedule of dates, times, and locations are available through our family web site at: http://schools.nyc.gov/Academics/SpecialEducation/when-is-the-next/2012parent-information-session.htm.

We encourage you to share this information with families and communities. On behalf of all our students, I thank you for your ongoing collaboration and support.

Sincerely yours,

Corinne Rello-Anselmi
Deputy Chancellor
NYC Department of Education
Division of Students with Disabilities and English Language Learners
P: (212) 374-5766
F: (212) 374-5599

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